Customer Relationship management
Using RPA across Operations, AURO Virtual Enterprise Workforce empower you to manage and analyze customer interactions and data throughout the customer lifecycle, to help you achieve the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. Virtual Workers compile information on customers across different channels and points of contact between you and your customer giving your customer-facing staff detailed information on customers’ personal information, purchase history, buying preferences and concerns.
Automated processes run by you virtual workforce unify your view of the inventory levels across distributed locations and disparate systems giving the best tools in your hand for effective inventory management of your stocked goods thus overcoming operational challenges of inaccurate forecasting, poor inter-departmental communication, regulatory compliances, etc.
Virtual workers accelerate your logistics management with complete tracking from the point of origin to the point of origin. The heavy lifting of planning routes, driver deployments, delivery of goods, job scheduling & grouping and optimising fleet usage across multiple in-house, third party systems and physical locations is done by the virtual workers.
Site Access Management
Using RPA across Operations, site managers no longer have to rely on manual interventions to know in real time which visitors are on the site, look after the safety of visitors or inform visitors of the preventive measures to be taken in each sector with the virtual workforce at their disposal. Regulatory audits, compliances and reviewing site access permits is seamlessly taken care of by virtual workers.