Financial Services

See how RPA can quickly become essential to your services in the finance industry.

Use Cases

Accounts Payable and Receivable

Auro Virtual Enterprise Workforce ensures seamless “lights-out” operations for your accounts receivable and payable ensuring accounts symmetry at all times freeing your accounts personnel to perform value-driven work.

Reconciliation

Balanced accounts and book value each day by automating transaction reconciliation across multiple accounts and keeping all systems synchronized.

Credit Management

Configured intelligence by virtual workforce for reliable and instant retrieval of credit ratings to help your enterprise workers evaluate risk profiles and take informed decisions to ensure debt protection.

Fraud Prevention

Configured protection by virtual workforce ensuring your customers money is protected from fraudulent activities and unusual behavior while they concentrate on core business operations.

Financial Reporting and Audit

Guaranteed compliance and audit reporting to seamlessly and accurately automate all legal and regulatory obligations without additional overheads and monitoring.

Loan, Credit, and Mortgage Applications

Seamless, non-intrusive enterprise automation across business processes like Right of set off, Account sweep triggering due to missed payment on loans, new loan application, and account opening. Automation of process for new loan applications and rapid response to better than expected take-up of newly launched loan products.

Case Study

£170 Million

reduction in bad debt prevention

Challenge

Delivering an efficient and competitive back office. The quality and efficiency of customer service is vital to building business relationships. At the same time every business is under pressure to reduce costs, making the productivity and effectiveness of people, processes and systems more important than ever. Add to this the rise of digitilization and the demand for more personalized products and services across more and more channels, operations are becoming increasingly more complex. And with ever more stringent regulatory control and a streadily rising cost of remediation, there is an ever greater need for robust operational governance and improved business agility.

Benefits

  • – Wide range of processes automated including Fraudulent Account Closure, Loan   Application Opening and Right Of Set Off, saving over 120 FTE and reducing   their bad debt provision by £175em p.a
  • – Delivery of a mandatory remediation requirement using the Virtual Workforce   was accomplished in 10 days – leading to a £1.5 million reduction in operating   costs.
  • – 100% execution accuracy
  • – At peak 70,000 PPI claims per month were processed using the Virtual   Workforce – avoiding an increased headcount of c.200 FTE.

Where does RPA fit in your business?